DELIVERY

 

 

We will send the ordered products by post, courier or other forwarder to the address you provided as the delivery address when completing the order.

 

We will dispatch the products ordered within a reasonable time and subject to their availability in stock with us or our subcontractors at the time of the order. In the event that the ordered products cannot be shipped within a reasonable time (more than 30 days), we have the right to inform you by email or mobile phone. However, dispatch times may vary depending on availability and subject to delays resulting from postal delays or force majeure for which we are not responsible. We are not responsible for lack of quantity or delay.

 

You are obliged to accept the shipment of products in a timely manner and at the delivery address specified by you when sending the order. In cases where the ordered product is returned to us after it has reached your address but has not been delivered due to your absence or any other failure on your part to receive it, you agree that all costs incurred for storage and return of the product to us, reshipping it to your address upon request by you or any type of additional transportation will be covered by you.

 

Delivery will be deemed to have been duly made and the products handed over if we deliver the packages to a person found at the delivery address you have provided who appears to be authorized to receive the delivery.

 

Upon receipt of the products, you are required to immediately check the integrity of the shipment as well as the contents of the product and notify us immediately in case of errors or problems with your order.

 

 

Deliveries within Bulgaria are carried out by Econt Express or Speedy courier service, depending on the customer's preferences, specified when confirming the order. The price of the delivery is determined by the current tariffs of the courier companies and depends on the weight and value of the order.

 

Delivery of products abroad is carried out through a partner courier company in the respective destination. The delivery price is calculated during the confirmation of the order based on the weight of the ordered goods and is visualized before the final confirmation of the order. All international deliveries are carried out with a tracking number service, which is added to the customer's profile for the relevant order for the convenience of tracking the shipment.

 

 

Delivery time within Bulgaria - 2-3 days from order confirmation

 

Delivery time outside Bulgaria - 7-10 days for European Union countries, 10-21 days for the rest of the world.